Privacy Policy

Effective Date: August 18, 2026

A Life Saver Assisted Living LLC (“A Life Saver Assisted Living,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use our website, contact us, inquire about our assisted living services, submit information through our website, or apply for employment with us.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. About A Life Saver Assisted Living LLC

A Life Saver Assisted Living LLC is a family-owned and operated assisted living community serving seniors and their families in Katy, Houston, and surrounding Texas communities.

Our services include assisted living, 24-hour supervision, medication management, assistance with daily activities, memory care, Alzheimer’s care, dementia care, respite care, hospice care, meals, housekeeping, laundry, transportation services, and social programs and activities.

Because we provide services involving seniors and individuals who may have health or care-related needs, we recognize the importance of protecting personal and sensitive information.

2. Information We Collect

We may collect information that you voluntarily provide when you interact with our website, contact our team, request information, inquire about our services, or apply for employment.

Information Provided Through General Website Inquiries

When you contact us through our website or otherwise communicate with us, we may collect:

• Full name
• Email address
• Telephone number
• Subject of your inquiry
• Information contained in your message
• Information about the services or care you are interested in
• Any other information you voluntarily provide

Our website’s contact form currently requests a visitor’s name, email address, and subject/message information.

Information Relating to Residents and Prospective Residents

When you or someone acting on your behalf contacts us regarding assisted living or care services, you may voluntarily provide information concerning:

• The prospective resident’s name
• Contact information
• Age or date of birth
• Care needs
• Medical or health-related needs
• Medication requirements
• Memory or cognitive conditions
• Mobility or daily-living assistance needs
• Emergency contact information
• Family or caregiver information
• Information concerning requested services
• Other information necessary to evaluate or provide appropriate care

Please do not submit sensitive health or medical information through a general website contact form unless specifically requested or unless we provide a secure method for doing so.

3. Health and Medical Information

A Life Saver Assisted Living provides services to individuals who may have medical, health, cognitive, mobility, or personal-care needs.

Information relating to a person’s health, medical condition, medications, treatment, disability, care plan, or other health-related circumstances may constitute sensitive information and may be subject to additional federal and state privacy requirements.

Where applicable, protected health information may be handled in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable laws and regulations.

This website Privacy Policy does not replace any separate Notice of Privacy Practices that may apply to protected health information.

If you are a resident, prospective resident, family member, caregiver, or representative, please contact our office directly if you need to provide confidential medical information or have questions about how health information is handled.

4. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• General website usage information
• Approximate geographic information
• Information concerning how you interact with the website

We may use this information to operate, maintain, secure, analyze, and improve our website.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide website functionality and understand how visitors interact with our website.

These technologies may be used to:

• Maintain website functionality
• Remember preferences
• Analyze website traffic
• Improve website performance
• Understand visitor behavior
• Improve the user experience
• Support website security

You may control or disable cookies through your web browser. Disabling cookies may affect certain website functions.

6. How We Use Personal Information

We may use information collected through our website and other online interactions to:

• Respond to inquiries
• Communicate with prospective residents and their families
• Provide information about our services
• Schedule tours or consultations
• Evaluate care and service inquiries
• Communicate with residents, families, caregivers, and authorized representatives
• Provide and coordinate services
• Process employment applications
• Conduct employment-related screening and verification
• Communicate with job applicants
• Operate and maintain our website
• Improve our services and website
• Monitor and maintain website security
• Prevent fraud, abuse, or unauthorized activity
• Comply with applicable laws and regulations
• Respond to lawful governmental or legal requests
• Protect the safety, rights, property, and interests of our residents, employees, visitors, and organization

We will not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice where required by law.

7. Employment and Careers Information

Our website provides an employment application through which applicants may submit extensive personal and professional information.

The application may collect information including:

• Name
• Address
• Telephone numbers
• Email address
• Date of birth
• Social Security Number
• Emergency contact information
• Position applied for
• Employment availability
• Previous employment
• Employment references
• Education history
• Professional licenses and registrations
• CPR and CNA certification information
• Professional references
• Veteran status
• Work authorization information
• Criminal conviction information
• Drug-testing information and consent
• Driver or transportation information
• Desired compensation
• Work-shift preferences
• Other information relevant to employment

The careers application also contains consent provisions concerning drug and alcohol testing, criminal background checks, DMV checks, verification of employment and educational information, and other employment-related screening.

Employment information will be used for recruitment, hiring, screening, verification, workforce administration, and other legitimate employment-related purposes.

8. Sensitive Employment Information

Because employment applications may contain highly sensitive information, including Social Security Numbers, dates of birth, criminal-history information, licensing information, and background-check information, we take reasonable measures to protect such information.

Applicants should provide only information requested by the application and should not submit additional sensitive information unnecessarily.

Where required, sensitive employment information may be disclosed to authorized service providers, screening organizations, governmental authorities, professional advisers, or other parties for legitimate employment-related purposes and in accordance with applicable law.

9. How We Share Information

We do not sell personal information as part of our ordinary business operations.

We may disclose personal information when reasonably necessary to operate our business, provide services, comply with legal obligations, or protect individuals and our organization.

Information may be shared with:

• Employees and authorized representatives who require information to perform their responsibilities
• Healthcare or care-related professionals where appropriate and legally permitted
• Service providers assisting with business operations
• Website hosting providers
• Technology providers
• Email and communication providers
• Website analytics providers
• Employment screening and verification providers
• Professional advisers, including attorneys and accountants
• Insurance providers where appropriate
• Government agencies and regulatory authorities where required or permitted
• Law enforcement where legally required or appropriate
• Other parties when necessary to protect the safety, rights, property, or interests of residents, employees, visitors, or A Life Saver Assisted Living

Where required by applicable law, we will obtain appropriate authorization before disclosing protected health information.

10. Third-Party Service Providers

We may use third-party companies and service providers to help us operate our website and business.

These may include providers responsible for:

• Website hosting
• Website maintenance
• Website analytics
• Security
• Email communications
• Contact forms
• Employment application processing
• Information technology
• Other administrative or operational services

Third-party service providers may have access to personal information only to the extent reasonably necessary to perform services on our behalf, subject to applicable agreements and legal requirements.

Third parties may maintain their own privacy policies and practices.

11. External Websites

Our website may contain links to third-party websites, services, social media platforms, or other external resources.

A Life Saver Assisted Living does not control the privacy practices or security of third-party websites.

We are not responsible for the privacy policies, content, or practices of websites operated by third parties.

We encourage you to review the privacy policy of any external website before providing personal information.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic communication, database, or storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security of information transmitted or stored electronically.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

This may include retaining information to:

• Provide services
• Maintain resident and business records
• Process employment applications
• Maintain employment records
• Comply with applicable federal, state, and regulatory requirements
• Resolve disputes
• Maintain appropriate documentation
• Protect our legal rights
• Enforce agreements
• Meet regulatory or licensing requirements

Retention periods may vary depending on the type of information and applicable legal requirements.

When information is no longer reasonably required, we may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable law and our record-retention practices.

14. Children’s Privacy

Our website is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information through our website, please contact us so that we can take appropriate steps.

15. Your Privacy Rights

Depending on applicable federal and state laws, you may have certain rights concerning your personal information.

These rights may include:

• Requesting access to certain personal information we maintain about you
• Requesting correction of inaccurate information
• Requesting deletion of certain personal information
• Asking questions about how your information is collected or used
• Withdrawing consent where processing is based on consent
• Opting out of certain communications

Certain information may be exempt from deletion, disclosure, or other requests where we are legally required or permitted to retain or process it.

Requests concerning protected health information may be subject to additional requirements and procedures under applicable health privacy laws.

To make a privacy-related request, please contact us using the information provided below.

16. Marketing Communications

If you provide your contact information and request information about our services, we may use your contact information to respond to your inquiry and communicate with you regarding our services.

Where applicable, you may request to stop receiving promotional or marketing communications.

Even if you opt out of marketing communications, we may continue sending communications necessary to respond to your inquiry, provide services, administer an existing relationship, or comply with legal obligations.

17. Do Not Track

Some browsers provide a “Do Not Track” setting or signal.

Because there is currently no universally accepted standard for responding to these signals, our website may not respond to every Do Not Track signal.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our services
• Our website
• Technology
• Business practices
• Privacy practices
• Applicable laws and regulations

When we update this Privacy Policy, we will revise the “Effective Date” at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the information we maintain about you, please contact us.

A Life Saver Assisted Living LLC

Address:
7807 Sundrop Hill Trail
Katy, Houston, TX 77493
United States

Email:
info@alifesaverassistedliving.com

Telephone:
+1 (832) 745-9450
(888) 593-2055 Ext. 3

Fax:
+1 (832) 201-6777

The above contact information is published on the company’s website.

20. Important Notice

This Privacy Policy describes the general privacy practices applicable to the A Life Saver Assisted Living LLC website and online interactions.

It is not intended to replace any separate privacy notice, Notice of Privacy Practices, employment privacy notice, consent form, resident agreement, or other legally required document.

Where applicable federal or Texas law imposes additional privacy requirements, A Life Saver Assisted Living LLC will handle personal information in accordance with those requirements.

Because A Life Saver Assisted Living provides care-related services and may handle protected health information, the company should ensure that this website Privacy Policy is consistent with its HIPAA policies, Notice of Privacy Practices, resident agreements, employee privacy practices, and applicable Texas regulations.

Last Updated: August 18, 2026